SilverCrow Creations Privacy Policy



What personal information SilverCrow Creations collects and how SilverCrow Creations uses your information:

When you visit the web site, we capture the internet provider's domain name and country that you came from (e.g., '') and the paths taken as you move from page to page (i.e., your "click stream" activity).

Information we collect on may be used to enhance your use of this web site in ways like these:

  • Arrange the web site in the most user-friendly way

  • Customize your browsing experience of this web site

  • Communicate special offers and featured items to you, if you choose to receive such notices

  • Respond to your question or suggestions

Visitor Registration or Requests for Information: only collects personal information that you choose to provide voluntarily when using or registering with the site or place an order from the SilverCrow Creations website. "Personal information" includes information that can identify you as a specific individual, such as your name or email address; and any payment information you provide.

Browsing and the use of Cookies: uses cookie technology as part of our web site's statistical reporting. A cookie is a small piece of information sent by a website that is saved on your hard disk by your computer's browser. It holds information a site may need to personalize your experience (i.e., rotating images on home page) and to gather web site statistical data, such as which pages are visited, what is downloaded, the internet provider's domain name and country that our visitors come from (e.g. ',' or '') and the addresses of sites visited immediately before, and after, coming to However, none of this is associated with you as an individual. It is measured only in aggregate. The information in the cookies lets us trace your "click stream" activity (i.e., the paths taken by visitors to our site as they move from page to page. Cookies do not capture your individual email address or any private information about you.

We also use standard web server log files to help us count visitors and evaluate our site's technical capacity. We use this information to find out how many people visit, help us arrange the pages in the most user-friendly way, keep the site browser-friendly, and to make our pages more useful to our visitors. We record information on site traffic but not information on individual visitors to our site, so no information about you in particular will be kept or used.

To browse without cookies, you can configure your browser to reject all cookies, or to notify you when a cookie is set. (Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.) However, you will not be able to use our shopping cart if you do not enable cookies.


Sweepstakes, Contests, Trivia Games, and Surveys:

From time to time, may conduct sweepstakes, trivia games, art contests or surveys via our web site. If you choose to participate, we use your response to select sweepstakes winners, to come up with the game or survey results and, sometimes, to publish those results in aggregate on the site. Except where necessary to run a sweepstakes, we will never permanently record or report any response you give on its own or connect it to your name or address. We will hold these responses only as anonymous statistics. We will never sell or rent such information to any third parties.

In contests that involve photographs, illustrations & products that you provide to us, the photographs, illustrations and products become the property of SilverCrow Creations. We reserve the right to use these photographs, illustrations and products, in the original form or altered by SilverCrow Creations for publication on our website or any other media that we use to promote SilverCrow Creations, including, but not limited to the SilverCrow Blog, Ruby Lane, Etsy, newsletters (print and email), advertisements, etc. Your entry in the contest implies our right to use the materials you provide to us for SilverCrow Creations.

We will not use your name in any manner without your permission. Some contests require us to announce winners online via one of our electronic outlets. If you do not wish us to use your name, please do not enter the contest. If you would like to provide a pseudonym to be used online or in print, you must provide us with your real name, email address, telephone number and physical address. We will not share the real name or address with anyone. However, we may have to use this to ship or email your prize to you. Your entry in our contest implies that we have your permission to do so.

Email, Mailing Lists, and Other Services:

When you send us an email, we use your email address to thank you for your comment and/or reply to your question, and we will store your communication and our reply in case we correspond further. Beyond our initial reply, we will never use your email address to send you any unsolicited message or information, nor will we share it with or sell it to anyone else for such use.

When you request information or other services, we use your email address and any other information you give us to provide you with the information or other services you requested until you ask us to stop (using the 'unsubscribe' instructions provided with each email and/or on the site where you signed up and/or as we otherwise provide), or until the information or service is no longer available. We will not use your address or other information to provide you with any unsolicited message or information (unless that is part of the service you are requesting), nor will we share it with or sell, rent or lease it to any third party for such use.

Linking To Other Sites:

Please remember that when you use a link to go from to another web site, the Site Rules and this Privacy Policy are no longer in effect. Your browsing and interaction on any other web site, including any site that has a link on, is subject to the rules and policies of that site. We encourage you to read the rules and policies of the sites you visit to further understand their procedures for collecting, using, and disclosing personal information.


Our policy regarding sharing of information:

Our policy is simple: we never sell or rent your personal information to any third parties under any circumstances.




How you can decide what communication you'll receive from us:

If you choose to receive them, may periodically send you email messages describing updates, new features, or promotional offers related to this web site. You can choose to stop receiving this email at any time. Simply follow the instructions included in your email. Every email includes a link to opt out of our email program. Please use this link to opt out, if you choose to do so, because an individual email to us directly my be lost in our SPAM.

If you do not explicitly choose to receive informational emails, the only email messages you will receive from will be to respond to email inquiries that you send us and in response to orders that you have placed. When you place an order, you will receive an automatic email from the shopping cart system.




How to update or correct your personal information:

To modify or delete your personal information, simply follow the instructions included in your email.




How we protect the security of your personal information:

The security of your personal information is very important to us and we are committed to protecting the information we collect. uses firewalls and has security measures in place at its physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our web site.



Customer Service and Recourse

Changes to the Privacy Policy

This Privacy Policy was posted in May 2001 and updated June 2010. reserves the right to change, modify or amend this policy at any time. SilverCrow Creations takes privacy matters very seriously, and intends to stay at the forefront of privacy policy and protection matters. SilverCrow Creations will occasionally update our privacy policy and we will post those updates on this page. You are responsible for revisiting this page to review our privacy policy updates.


How to contact

Please note that whenever you submit any information to us in connection with any related services, you consent to SilverCrow Creations' processing of this information in the United States as necessary to provide the services in which you are participating.

If you have any questions, comments, criticisms, or complaints about's privacy policy and/or the way it affects you, please feel free to email SilverCrow.


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